Terms and Conditions

Welcome to Ibraish Health and Wellness! These terms and conditions outline the rules and regulations for using our website and services. By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

  1. General Terms

1.1. This website is operated by Ibraish Health and Wellness, an eCommerce platform selling BF Suma products physically at Ambalal House, Nkrumah Road, Mombasa, Coast Province, Kenya.

1.2. By visiting our website or purchasing products from us, you engage in our “Service” and agree to be bound by these terms, including additional terms and policies referenced herein.

1.3. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. The latest update date will be displayed, and your continued use of the website constitutes acceptance of those changes.

  1.  Eligibility

2.1. By using this website, you affirm that you are at least the age of majority in your state or province of residence or have obtained consent from a parent or legal guardian.

2.2. You agree to provide accurate and complete information when creating an account or making a purchase.

  1. Use of Website

3.1. You agree not to use our website for any unlawful or unauthorized purpose.

3.2. You must not transmit any viruses, worms, or other harmful code through our website.

3.3. Users can post content such as comments, articles, images, and reviews, provided it complies with these Terms.

3.4. Any breach or violation of these terms will result in immediate termination of your access to our services.

  1. Products and Services

4.1. All products and services are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

4.2. Product descriptions and pricing are subject to change at any time. We make every effort to display accurate information but do not warrant that descriptions, prices, or other content are error-free.

4.3. Payments are processed via Paystack in Kenyan Shillings. By submitting payment information, you authorize us to charge the applicable amount for your order.

4.4. We reserve the right to refuse service or cancel orders at our discretion, including those that appear fraudulent or violate these Terms.

  1. Returns and Refunds

5.1. Returns and refunds are governed by our Refund and Return Policy, which is available here.

5.2. By purchasing from our website, you acknowledge and agree to the terms outlined in the Refund and Return Policy.

  1. Intellectual Property

6.1. All content on this website, including text, graphics, logos, images, and software, is the property of Ibraish Health and Wellness or its licensors.

6.2. You may not reproduce, distribute, modify, or exploit any content without prior written permission from us.

  1. Third-Party Links and Advertising

7.1. Our website may contain links to third-party websites and advertisements. These are provided for your convenience and do not signify endorsement.

7.2. We are not responsible for the content or practices of third-party websites and recommend reviewing their terms and conditions.

  1. Marketing and Communications

8.1. By providing your contact information, you agree to receive marketing and promotional communications via email, SMS, and phone calls.

8.2. You may opt-out of such communications at any time by following the instructions provided in our communications.

  1. Limitation of Liability

9.1. Ibraish Health and Wellness will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

9.2. This limitation of liability applies to damages caused by any failure of performance, error, omission, interruption, or unauthorized access.

  1. Governing Law and Dispute Resolution

10.1. These Terms and Conditions are governed by and construed in accordance with the laws of Kenya.

10.2. Any disputes arising out of or in connection with these Terms shall first be resolved through informal negotiations. If unresolved, disputes shall be settled by arbitration in a court located in Mombasa, Kenya.

  1. Termination

11.1. We may terminate or suspend your access to our website or services without notice if you violate these Terms.

11.2. Upon termination, your obligations under these Terms, including payment obligations and liability limitations, will remain in effect.

  1. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@ibrahimyeya.co.ke 
  • Phone: +254104393805